Impact Reports

We are proud to have served the Muslim community in the UK for 25 years. Throughout our history, we’ve accepted calls from all over Britain, from Muslims young and old, for a variety of reasons, through moments of crisis, confusion, loneliness, and emotional distress. Many who reach out feel they have no one else to talk to, or worry about being judged by those around them. We provide a confidential, safe space where every conversation is met with empathy, understanding, and respect. Our trained Helpline Officers are here to listen without judgement and support you in finding the right next steps for your situation.

Impact Reports

Explore how we’ve supported young Muslims over the years:

Impact Report 2025

Impact Report 2024

Impact Report 2023

Impact Report 2022

Impact Report 2021

Impact Report 2020

Stories From Our Service Users

“I’m feeling depressed and anxious about school re-opening. I was happy during the lockdown, I wasn’t feeling anxious about leaving the house, and I could focus on my school work without comparing myself to others. I’m not sure where I can get support, my parents don’t understand my mental health struggles.”

“I’ve been dealing with anxiety but I don’t know how to deal with it during the lockdown. I can control my actions, and keep my hands and environment clean but I’m not sure the people I’m interacting with are doing the same.”

“I’m worried about returning to school. My teachers don’t take my mental health seriously, and I’m treated differently than everyone else. I’m scared about being lonely again, I’m scared everyone will bully me.”

“I’ve been struggling with my mental health. My parents don’t understand me, and while they don’t mean it, sometimes their words make me feel low. My anxiety makes me interpret their words as mean, and I’m unable to trust my own family. I’m not sure what I can do.”

“I’m stressed about going back to school. I’m getting bullied and nobody understands me – my classmates ignore me, and my teachers complain about me to my parents. I’m not sure how to defend myself, and I don’t have anyone to talk to.”

“I feel trapped at home with family due to quarantine, and I keep getting frustrated at even small issues. I’m also frustrated due to my job falling through, which makes me feel stuck. I no longer have the mental health support I received at school and have no outlets to deal with my issues.”

“I got low exam results and now I can’t stop feeling guilty. I feel like I let everyone down, especially myself. My parents are making it worse, and are saying that I wasted their money on tutors when I still got bad grades. How am I going to re-sit my exams, when I’m feeling so anxious about failing?”